About
DOTS is an online order tracking portal for all Dubow customers. It gives you control over every order: changes, cancelations, visibility into key dates, artwork status and more.
DOTS instantly communicates your order information to our proprietary Dubow management system, helping us respond instantly to your order needs, however they change!
DOTS is your portal for viewing and changing your orders. No emails or calls needed!
- •Track orders in real time
- •See Estimated Ship/Production Dates
- •Find details of any previous order
- •Find details of any previously used design number
Get automatic alerts two days prior to production of issues that could prevent on-time order completion, such as:
- •Artwork has not been received
- Artwork has not been approved
- Garments have not been received
- Not all garments have been received (i.e. backordered)
- Question about order has not been answered
Edit Orders
- •Change Garments
- •Change Sku Quantities
- •Change Shipping Info
- •Cancel Order
- •Change Designs/Colorways